Choose your duration

Prices in AUD. Includes assessment by an Australian doctor.

Certificates are issued only if approved by a doctor. Compare all prices.

If you need time away to care for someone, you can request a carer's certificate through Medigate. Describe the caring situation, the requested dates and the relevant health information for an Australian doctor to review.

Explain who you are caring for

The assessment asks for your details, the care recipient's details and your relationship to them. Provide accurate information about the circumstances and the dates you need. Check your workplace or institution's requirements for supporting documentation.

What to have ready

  • The dates you need for caring responsibilities
  • The care recipient's name, date of birth and relationship to you
  • Relevant symptoms and information about the caring situation

Read how your information is handled in our privacy policy.

A few things to know

Before you begin.

How the assessment works

For adults 18 and over

Check your workplace or institution’s requirements, including whether it needs a specific form.

A clinical decision

A doctor assesses your circumstances. Approval and the dates requested are not guaranteed.

Review hours, clearly stated

6am–midnight, seven days a week (Sydney time). Delivery depends on the assessment; approved certificates arrive by email.

Full refund if declined.

If your request is declined, you receive a full refund. You are welcome to make another request, which will be assessed on its own circumstances.

Read the service termsAsk a question before you start

A little less admin

More time to recover.
Three simple steps.

From the comfort of home,
with a doctor behind every certificate.

  1. 01

    Choose your certificate

    Select a work, study or carer’s certificate and the dates you’d like a doctor to assess.

  2. 02

    Tell us what’s happening

    Complete the online health assessment. An Australian doctor reviews your request.

  3. 03

    Check your inbox

    If approved, your signed medical certificate arrives by email, ready to share with your workplace, TAFE or university.

Reviewed 6am–midnight, seven days a week (Sydney time).

Read what happens after you apply

A little more clarity

About your carer certificate.

Ask our team
How is a carer's certificate different from a work certificate?

A work certificate request relates to your own illness. A carer's certificate request relates to caring responsibilities and asks for information about the person you are caring for.

Can I request a certificate for several days of care?

Single-day, two-to-three-day and four-or-more-day requests are available. The doctor assesses whether the requested certificate and duration are appropriate.

What happens if my request is declined?

If your request is declined, you receive a full refund. You are welcome to make another request, which will be assessed on its own circumstances.

Prepare with confidence

A little more information.

Meet our doctor